1. Currency and Pricing
All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price; if not, the tax will be shown on the checkout page before purchase.
2. Shipping and Delivery
De Uria Australia delivers products to most countries of planet earth but you may want to visit our mother web site if you are in Europe: www.DeUria.com. Shipping rates are outlined on our Shipping page, and will be quoted with any order.
3. Customer Service
De Uria Australia is committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 1–3 business days. If you have any questions or concerns about a product, your order, or life in general, contact our support team.
4. Return Policy
De Uria Australia assists with easy returns to make sure you're happy with your purchase.
If anything isn't as it should be get in touch and we'll sort out an exchange or refund straight away.
If you've made an error in purchasing, don't hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping, which is kinder to the environment. Even better, choose as carefully as you can before hitting that confirmation button of joy. Hurrah.
Return shipping costs are the buyer's responsibility.
5% restocking fee for cancelled order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please refer to full conditions at checkout.
De Uria Australia products are handmade and are therefore not covered by a warranty.
The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.
You may download or copy the contents and other downloadable materials displayed on DeUria.com.au for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.
You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.
When purchasing from De Uria Australia your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our support team.